Privacy policy

Last updated: November 11, 2026

This Privacy Policy explains how HOANG VAN THI LLC, operating as jorvbmexa (“jorvbmexa,” “we,” “us” or “our”), collects, uses, discloses and protects personal information when you visit jorvbmexa.shop, make a purchase or otherwise communicate with us.

Information We Collect

Depending on how you use our store, we may collect:

Information You Provide

  • Name, billing address and shipping address;
  • Email address and telephone number;
  • Order, return and customer-support details;
  • Account credentials, if customer accounts are available;
  • Product reviews, survey responses or messages you send us.

Payment Information

Payments are processed by Shopify and applicable third-party payment providers. We generally receive transaction confirmations and limited payment details rather than complete card numbers.

Information Collected Automatically

When you access the store, we and our service providers may collect:

  • IP address;
  • Browser and device information;
  • Pages viewed and links selected;
  • Referral information;
  • Shopping-cart and checkout activity;
  • Cookie identifiers and similar technical data.

How We Use Personal Information

We may use personal information to:

  • Process payments and fulfill orders;
  • Arrange delivery and provide tracking information;
  • Handle returns, refunds, replacements and disputes;
  • Respond to customer-service requests;
  • Maintain store security and prevent fraud;
  • Remember shopping-cart or account preferences;
  • Improve our products, website and customer experience;
  • Send marketing communications where permitted and with any required consent;
  • Meet tax, accounting, legal and regulatory obligations.

Legal Bases for Processing

Where UK or European data-protection law applies, we process information when:

  • It is necessary to perform a contract with you;
  • You have given consent;
  • Processing is required by law;
  • We or another party have a legitimate interest that is not overridden by your rights, such as preventing fraud, securing the store or improving customer service.

You may withdraw consent at any time where consent is the applicable legal basis.

Cookies and Similar Technologies

Our store may use essential, functional, analytics and advertising cookies. Essential cookies support functions such as the shopping cart, secure checkout and account access.

Your browser may allow you to block or delete cookies. Blocking essential cookies can prevent parts of the store from functioning correctly. Where required, we will request consent before using non-essential cookies.

How We Share Information

We may disclose information to service providers that help operate the business, including:

  • Shopify;
  • Payment processors;
  • Warehouses, suppliers and fulfillment partners;
  • Shipping carriers;
  • Cloud-hosting, analytics, security and customer-support providers;
  • Professional advisers and government authorities where legally required.

These parties may process information only for relevant business or legal purposes. We may also disclose information in connection with a merger, acquisition, financing or sale of business assets, subject to applicable law.

We do not disclose sensitive payment information for unrelated purposes.

Shopify

Our online store is hosted through Shopify. Shopify processes certain customer information to provide commerce, checkout, security and related services. Shopify’s own privacy notices explain how Shopify handles information within its systems.

International Transfers

Some service providers may process information outside your country. Where required, we use recognized safeguards for international transfers, such as contractual protections or other legally approved mechanisms.

Data Retention

We keep personal information only for as long as reasonably required to complete orders, provide support, resolve disputes, maintain business records and comply with legal obligations. Retention periods may vary depending on the type of information and applicable law.

Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to personal information;
  • Correct inaccurate information;
  • Request deletion;
  • Restrict or object to certain processing;
  • Receive a portable copy of eligible information;
  • Withdraw consent;
  • Opt out of marketing communications;
  • Appeal a decision concerning a privacy request;
  • Lodge a complaint with an appropriate supervisory authority.

Residents of certain U.S. states may also have rights regarding targeted advertising, profiling, or the sale or sharing of personal information as those terms are defined by local law.

We will not unlawfully discriminate against you for exercising a privacy right.

Marketing Choices

You may unsubscribe from promotional email by using the link included in the message or by contacting us. Transactional messages concerning an order may still be sent when necessary.

Children’s Privacy

The store is not directed to children, and we do not knowingly collect personal information from children below the minimum legal age applicable in their jurisdiction. A parent or guardian who believes a child has provided information may contact us to request its deletion.

External Links

Our store may contain links to third-party websites. Their privacy and security practices are governed by their own policies, and we are not responsible for their independent practices.

Changes to This Policy

We may revise this Privacy Policy to reflect operational, legal or regulatory changes. The revised version will be posted on this page with an updated revision date.

Privacy Contact

To exercise a privacy right or ask a question, contact:

HOANG VAN THI LLC / jorvbmexa
Attn: HOANG VAN THI NGUYEN
117 GOSS AVE, SANTA CRUZ
Email: joemirrda.201@outlook.com